Privacy Policy

Welcome to Cinetrum Studio!

Your privacy is important to us, and we are committed to protecting your personal data while providing professional photography services and digital products. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website (https://cinetrum.com) and purchase our services or products.

Who We Are

Cinetrum Studio provides photography services, digital products, and creative consultation. This Privacy Policy applies to all visitors, customers, and users of Cinetrum.com and any affiliated platforms.

Information We Collect

We may collect the following personal information when you visit our site, make a purchase, or contact us:

• Name
• Email address
• Billing and shipping address
• Payment details (processed securely via third-party payment providers)
• IP address and browser user agent (for fraud detection)
• Any other information voluntarily provided via contact forms, surveys, or bookings

We collect anonymized data through analytics tools such as Google Analytics to track website traffic and performance.

We use cookies and tracking technologies to:

• Enhance website functionality and user experience
• Remember user preferences
• Track affiliate referrals and marketing campaigns
• Analyze browsing behavior for service improvement

You can manage or disable cookies through your browser settings.

How We Use Your Data

We process personal data for the following purposes:

• Fulfilling orders – Processing purchases of digital products and photography bookings.
• Providing customer support – Assisting with inquiries, issues, and refunds.
• Marketing communications – Sending promotional emails (you can unsubscribe anytime).
• Security and fraud prevention – Protecting against unauthorized transactions.
• Compliance with legal obligations – Meeting regulatory and tax requirements.

Legal Basis for Data Processing (GDPR & CCPA Compliance)

We process your data under the following legal bases:

• Consent: You have given permission for marketing communications.
• Contractual Necessity: Data is required to fulfill an order or booking.
• Legitimate Interests: Improving our services while respecting your rights.
• Legal Obligations: Compliance with tax, fraud, and legal reporting laws.

For California residents (CCPA), you have the right to access, delete, or opt out of data collection.

Third-Party Services and Data Sharing

We do not sell, rent, or trade personal data. However, we share data with trusted third-party services that help us run Cinetrum Studio securely and efficiently:

• Payment Processing: Stripe, PayPal (secure transactions, no card details stored on our servers).
• Email Marketing: MailChimp (subscription-based email updates).
• Analytics & Advertising: Google Analytics, Facebook Pixel (for improving marketing).
• Web Hosting & Security: Our hosting provider ensures data protection and SSL encryption.

You may opt out of Google Ads and Facebook tracking through their respective privacy settings.

Digital Product Licensing & Copyright Protection

All Lightroom presets, photos, and digital content sold on Cinetrum.com are protected under copyright laws. When purchasing a digital product, you receive a personal-use license only. You may not:

• Resell, redistribute, or share presets with others.
• Modify and claim them as your own.
• Use them for unauthorized commercial purposes.

Violators may face legal action under the Digital Millennium Copyright Act (DMCA).

Photography Services and Client Rights

Client Photo Ownership: Clients retain rights to their purchased images. However, Cinetrum Studio reserves the right to use client photos for promotional purposes unless otherwise agreed in writing.

Model Release: For portrait photography services, clients may be asked to sign a model release agreement allowing Cinetrum Studio to showcase their images in marketing materials.

Refunds & Cancellations (E-commerce Compliance)

Digital Products (Lightroom Presets & Digital Files)

Due to the nature of instant downloads, all sales are final. No refunds are provided once a file has been downloaded. If you experience technical issues with the downloaded content, contact us for support for assessment.

Photography Services (Bookings & Sessions)

Clients may cancel bookings at least 48 hours in advance for a full refund. Last-minute cancellations are refundable as well.

Your Rights Under GDPR & CCPA

• Request access to personal data we store about you.
• Request deletion of your data (except for legal/tax obligations).
• Opt-out of marketing emails at any time.
• Modify, update, or correct your information.
• Request portability of your data.

To exercise these rights, contact us at support@cinetrum.com.

Policy Updates & Contact Information

We may update this Privacy Policy from time to time. Changes will be posted on this page, and significant updates will be communicated via email.

If you have questions, contact us at: support@cinetrum.com

By using our website and services, you agree to this Privacy Policy.